Fulcrum

How do I cancel my fulcrum plan?

Fulcrum Third-Party Subprocessors

This is ONLY for Australian users that are hosting their data in AU.

Australian Sign-up & Use Directions

This is ONLY for users that are hosting their data in EU.

European Union Sign-up & Use Directions

Mike Meesseman

Cory MacVie

Coleman McCormick

Covering common questions related to Fulcrum user accounts and plans.

Account

Where you can go to change your user account details.

How can I change my personal profile information?

Directions on resetting your Fulcrum user account password.

I forgot my password. What can I do?

How to change your password if you know your current password.

How do I change my password?

Steps you should take to when getting an expired token message.

I am getting an expired token message when setting or resetting my password, what should I do?

What are the requirements for user account passwords?

How to set the avatar for your user account.

How do I set an icon for my user profile?

Directions on setting the email address associated with your Fulcrum user account.

How do I change my email address?

What setting the timezone on the profile tab does.

What does the time zone selector on the profile tab of the settings page do?

How do I unlock my account?

This article describes what to do if you receive an Authentication Error message on the iOS or Android apps.

Mobile: Authentication Error

Vince Lauffer

Katie Briggs

User Account

How to create a new Fulcrum plan when you are already a member or owner of an existing Fulcrum plan.

How can I create a new Fulcrum organization?

Frequent questions and more information about how Fulcrum works with multiple users.

How does Fulcrum work with multiple users?

What information you can add to your organizaiton's profile and where to set it.

How can I set up my organization's profile?

How to set your Avatar for your Fulcrum plan.

How do I set an icon for my organization?

How to determine the differences between plan types.

Where can I find out which features are in which plan?

The limits on how many apps that you can have in your Fulcrum plan.

How many apps/forms can there be in my Fulcrum plan?

How much media storage in included in each plan and what counts towards the media storage quota.

What is our media storage quota?

How to view how much media storage your plan is currently using.

Where can I check media usage on my plan?

How you can add increase the amount of media storage that you have in your plan.

How do I add more media storage to my plan?

How to change the subscription type your plan is using.

How do I upgrade or downgrade my subscription plan?

How users that are members of multiple organizations can change which plan they are accessing.

How do I change what organization I have active?

Describes what the Developer Pack includes and how to enable it on your Fulcrum plan.