Account

How do I cancel my fulcrum plan?

Steps to cancel your Fulcrum plan

Written by Mike Meesseman
Updated over a week ago

How can I change my personal profile information?

Where you can go to change your user account details.

Written by Mike Meesseman
Updated over a week ago

I forgot my password. What can I do?

Directions on resetting your Fulcrum user account password.

Written by Mike Meesseman
Updated over a week ago

How do I change my password?

How to change your password if you know your current password.

Written by Mike Meesseman
Updated over a week ago

I am getting an expired token message when setting or resetting my password, what should I do?

Steps you should take to when getting an expired token message.

Written by Mike Meesseman
Updated over a week ago

What are the requirements for user account passwords?

Password requirements

Written by Mike Meesseman
Updated over a week ago

How do I set an icon for my user profile?

How to set the avatar for your user account.

Written by Mike Meesseman
Updated over a week ago

How do I change my email address?

Directions on setting the email address associated with your Fulcrum user account.

Written by Mike Meesseman
Updated over a week ago

What does the timezone selector on the profile tab of the settings page do?

What setting the timezone on the profile tab does.

Written by Mike Meesseman
Updated over a week ago

What is your SLA for enterprise accounts?

An explanation of how our SLA for Enterprise plans is defined.

Written by Cory MacVie
Updated over a week ago

How can I create a new Fulcrum organization?

How to create a new Fulcrum plan when you are already a member or owner of an existing Fulcrum plan.

Written by Mike Meesseman
Updated over a week ago

How does Fulcrum work with multiple users?

Frequent questions and more information about how Fulcrum works with multiple users.

Written by Mike Meesseman
Updated over a week ago

How can I set up my organization's profile?

What information you can add to your organizaiton's profile and where to set it.

Written by Mike Meesseman
Updated over a week ago

How do I set an icon for my organization?

How to set your Avatar for your Fulcrum plan.

Written by Mike Meesseman
Updated over a week ago

Where can I find out which features are in which plan?

How to determine the differences between plan types.

Written by Mike Meesseman
Updated over a week ago

How many apps/forms can there be in my Fulcrum plan?

The limits on how many apps that you can have in your Fulcrum plan.

Written by Mike Meesseman
Updated over a week ago

What is our media storage quota?

How much media storage in included in each plan and what counts towards the media storage quota.

Written by Mike Meesseman
Updated over a week ago

Where can I check media usage on my plan?

How to view how much media storage your plan is currently using.

Written by Mike Meesseman
Updated over a week ago

How do I add more media storage to my plan?

How you can add increase the amount of media storage that you have in your plan.

Written by Mike Meesseman
Updated over a week ago

How do I upgrade or downgrade my subscription plan?

How to change the subscription type your plan is using.

Written by Mike Meesseman
Updated over a week ago

How do I change what plan I have active?

How users that are members of multiple plans can change which plan they are accessing.

Written by Mike Meesseman
Updated over a week ago

What is the Developer Pack?

Describes what the Developer Pack includes and how to enable it on your Fulcrum plan.

Written by Mike Meesseman
Updated over a week ago

Deleting a user account or plan.

How to get your user account or plan deleted for GDPR compliance.

Written by Mike Meesseman
Updated over a week ago