User Account
How can I change my personal profile information?Where you can go to change your user account details.
I forgot my password. What can I do?Directions on resetting your Fulcrum user account password.
How do I change my password?How to change your password if you know your current password.
I am getting an expired token message when setting or resetting my password, what should I do?Steps you should take to when getting an expired token message.
What are the requirements for user account passwords?Password requirements
How do I set an icon for my user profile?How to set the avatar for your user account.
How do I change my email address?Directions on setting the email address associated with your Fulcrum user account.
What does the time zone selector on the profile tab of the settings page do?What setting the timezone on the profile tab does.
How do I unlock my account?
Mobile: Authentication ErrorThis article describes what to do if you receive an Authentication Error message on the iOS or Android apps.