If you're looking to adhere to Canadian data residency requirements, Fulcrum offers a CA instance where all data collected on that instance remains in Canada. To access our CA instance, you will need to create a new account for it. You can use the same email address that you use for the US instance, but make sure the web address is correct when logging in.
Prerequisites
A valid email address
The Fulcrum mobile app installed on your device, if you plan to collect data in the field
Signing Up for a Canada Account
To sign up for an account in Canada you will need to visit:
https://www.fulcrumapp.com/lps/free-trial-ca/
2. Enter your email address and create a password. Then, verify your email and fill out a form to complete the signup process. Once completed, you will have an account in Fulcrum’s Canada instance.
Configuring the Mobile App to Use the Canada Instance
To collect data in the field on the Canada instance, tell the mobile app which instance to sync with.
Sign out of any current session in the mobile app.
On the sign-in screen, double-tap the Fulcrum logo.
3. On the Device Settings screen, open Hostname Configuration.
4. Select Canada. This changes the hostname to api.fulcrumapp-ca.com.
5.Select Save, then sign in with the credentials for your Canada account.
Notes
Your Canada account is completely separate from any Fulcrum account you may have on other instances, such as US, EU, or AU.
You can reuse the same email address across regional instances, but always double-check that you're signing in at the correct web address for the Canada instance.