Deleting a User Account or Organization

If you want to cancel your Fulcrum subscription or trial, you can do this yourself from the Billing tab in the Fulcrum web application. For step-by-step instructions, see How do I cancel my Fulcrum plan?
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If you need to remove a user from your organization, use the remove member option on the Member Permissions page. This removes the member's access to your organization but keeps their user account intact, so they can be added back to a plan in the future.
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To delete an organization entirely, including all of its data, cancel the plan from the Billing tab. Canceling schedules the organization's apps and data for deletion under Fulcrum's standard retention policy, as described in How do I cancel my Fulcrum plan?
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​NOTE: Only a Member with the Owner system role, or a custom role with permission to manage the subscription, can cancel a plan. Deletion requests can take up to 30 days to complete.