Fulcrum offers an Australia (AU) instance for organizations that need to meet Australian data residency requirements or want faster sync times by keeping their data closer to their location. All data collected on the AU instance stays in Australia. To use the AU instance, you need to sign up for a new Fulcrum account there. You can use the same email address you use for an existing Fulcrum account, but make sure you're signing in at the correct web address for the AU instance.
Prerequisites
A valid email address
The Fulcrum mobile app installed on your device, if you plan to collect data in the field
Signing Up for an AU Account
Go to the Fulcrum AU free trial sign-up page.
2.Enter your email address and create a password. Verify your email address, then complete the sign-up form. Once you finish, you'll have an account on Fulcrum's AU instance.
Configuring the Mobile App to Use the AU Instance
To collect data in the field on the AU instance, tell the mobile app which instance to sync with.
Sign out of any current session in the mobile app.
On the sign-in screen, double-tap the Fulcrum logo.
On the Device Settings screen, open Hostname Configuration.
Select Australia. This changes the hostname from api.fulcrumapp.com to api.fulcrumapp-au.com.
Select Save, then sign in with the credentials for your AU account.
Notes
Your AU account is completely separate from any Fulcrum account you may have on other instances, such as US, EU, or Canada.
You can reuse the same email address across regional instances, but always double-check that you're signing in at the correct web address for the AU instance.