Fulcrum for Android Settings

An overview of the settings options found in the Fulcrum for Android app.

Mike Meesseman avatar
Written by Mike Meesseman
Updated over a week ago

The Settings in your Android app allow you to fine-tune Fulcrum for your personal use, access information about your profile and organization, enable/disable some options, and sign out.

Accessing Android Settings Page

To access the Settings page, just tap the 'Settings' icon on the bottom navigation bar, available from the Home page. If you are reviewing the records of an App, or collecting data, you will need to get back to the Home page in order to see the Settings icon.

Gain access to the Android app settings by tapping the settings button in the bottom navigation bar

My Account

This section is made up of two rows: Profile and Organization.

  • Profile allows you to view and make changes to your name, last name, email, and phone number. You can also change your picture by taping on it. View and update your Profile.

You will have to enter your password to gain access to your Profile.

  • Organization allows you to switch between organizations if you are currently a member of more than one.

List View

This setting section includes some options for you to adjust the filter and sorting options for the Records List within your apps.

  • Filter By Map View - When enabled, the List View will only display records currently visible within the map view's bounds.

  • Sort Records By - You can select to sort by record title, status, date/time created, or date/time updated.

  • Ascending - The default sort order is descending. By enabling the "Ascending" option, the records will sort in ascending order.


Allows you to enable/disable automatic syncing and limit syncing while using cellular data.

  • Auto-Sync - When enabled, the mobile app automatically syncs to speed up communication between the field and the office. If disabled, you will have to tap the sync icon to manually initiate the sync process. To learn more about automatic syncing, please check out: When does the mobile app automatically sync?

  • Sync Settings - Allows you to choose if Photos, Videos, Audio, Signatures, and Record Attachments sync over Cellular or WiFi, WiFi Only, or Never.

Choose how you would like your data to sync, always, on WiFi only, or never.

To learn more about this topic, please check out the following article:


Allows you to set high-level photo settings:

  • Adjust the photo quality setting between available quality settings: UHD 4K, High (1080p), Medium (720p), and Low (480p). Depending on the camera app’s quality setting, Fulcrum may downscale the photo to the quality setting set in Fulcrum. If the quality setting in the camera app is lower than the setting in Fulcrum then no upscaling will occur to the photo.

Adjusting the picture quality can have a big impact on sync times, cellular data consumption, and the amount of media storage your photos consume.

  • When 'Save to Gallery' is enabled, a copy of the image taken will be stored locally in the gallery app.

  • Enable Multiple Photos - When enabled, you can take up to 30 photos at a time with the Fulcrum camera for each photo field on a record. Disabling this setting will allow you to utilize your device's native camera but only take one photo at a time.

Set the quality of your photos, opt to save them to your gallery and enable the option for multiple photos.


Allows you to set high-level video settings:

  • Adjust the video quality and whether or not to save the videos taken during data collection to the camera roll.

Adjusting the video quality can have a big impact on sync times, cellular data consumption, and the amount of media storage your videos consume.

  • When 'Save to Gallery' is enabled, a copy of the video taken will be stored locally in the photos app.

Select the quality of your videos and opt to save them on your Gallery

Map Settings

The map settings section includes:

  • Use ESRI Maps. Enable or disable the use of ESRI maps. Please check out, How do I choose Esri Maps or Google Maps for more information.

  • Show Pin Labels. You may also choose to Show Pin Labels (if Use Esri Maps is selected). This option will display the record title with each pin without needing to tap on the pin.

Data Management

The Data management section has options pertaining to the data and media that is stored within the Fulcrum database within the mobile app. You can clear the synced data or media files, as well as, clear default values that are currently stored on your device.

Reset Records Cache

Resetting the stored records cache will remove all cached records on the device. Any records that have not been synced will not be removed. Details on resetting the record cache can be found here.

Clear Synchronized Files

This option will clear all synced media files off of the device. This can be used to free up storage space on the device.

Clear Previous Values

Clearing the previous values will clear all values that have been saved on fields that have default to previous value enabled.

The Data Management section includes options to clear information from your device to help you manage your space.

About Fulcrum

The about section contains the Fulcrum version, support, and terms of service information. As well as, some additional tools & utilities. The backup database function will create a file that you can share with us in the event that there is an issue with the normal means of syncing your records to the Fulcrum server.

Learn about the App version, the terms of use. You can also contact support.

Tools & Utilities

This section provides you, as the name implies, some tools to provide information to the support team in case something goes wrong in your app. Here you can also create a copy of your data and save it on your device, as well as the debuggers for location and orientation.

Different options to help support troubleshoot problems, to save your Fulcrum data in your device, and provides both location and orientation debuggers

Device Profiler: This tool will create a JSON file that contains information on your device. When troubleshooting an issue, support may ask for you to generate and share this file with them.

Database Export: This tool will create a copy of the Fulcrum database and store it on the external storage of this device. 

The backup is intended for developer troubleshooting only and cannot be directly imported into Fulcrum. It is a raw DB file.

Location Debugger: Use this tool to see the details about the location updates Fulcrum is receiving. This can be used to help troubleshoot external GPS accessories.

To learn more about this, please check out the following article:

Orientation Debugger: View the device’s orientation sensor output, including azimuth, pitch, and roll.

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