Issues were introduced as part of Fulcrum's Intelligent Team Automation functionality. An issue type must be associated with each issue to help with issue triage and analysis. Fulcrum comes preloaded with a standard list of issue types, but you can customize this list to best suit the needs of your organization.

NOTE: Your organization may not have our new Intelligent Team Automation functionality (which includes issues) enabled. Please contact support@fulcrumapp.com if you are interested in enabling this functionality.

To add to your organization's list of issue types or edit the existing ones:

  1. Select Issues from the left menu.

  2. Select ISSUES CONFIG.

    Note: You must have Manage Apps permission to modify your organization's issue types. If you do not, you will not see the ISSUES CONFIG button.

  3. In the Issues Config modal, you can rename or delete existing issue types and add new ones.

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