While it is possible to delete records from your Fulcrum apps, we recommend that you be careful when deleting them.
Unless you’ve exported and backed up your data, once a record has been deleted from the system, it cannot be recovered from within Fulcrum.
The process to delete a record varies depending on the device you are using to access your information. It is also possible to delete records using the api or by using a little trick to bulk delete records.
Accounts with access to the Export full record history Feature have a way of recovering deleted records.
Deleting Records on Mobile
Only records that have not been synced can be permanently deleted via the mobile apps. Deleting a record which has been synced with the server will remove the record from that mobile device, but it will still be available in the system. Once a record has been synced, it can only be deleted from the system via the web admin console or the API.
Click the option that corresponds to the operating system of your device to get more information on how to delete a record.
Deleting Records on the Web
Records can be deleted individually from the Record List page. To get there, go to Apps from the main menu, and then click the location icon to view all the records.
There you will see the 3 lines on the left side of the records table. Click that icon to display the available options. Delete is the third option down the list.
Once you click it, you will be prompted to confirm if you want to continue with the action, as this action cannot be undone.
If you are sure you wish to continue, then click DELETE to complete the process.
Bulk Deleting Records
Take a look at our article on bulk delete for instructions on how to delete records in bulk.
Recovering Deleted Records
If your plan has the ability to export the full record history, you can recover deleted records. First export the full history and locate the deleted record from the exported data file. You will then need to import the records back into your app.