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What is Automated Conflict Prevention?

How automated conflict prevention works.

Mike Meesseman avatar
Written by Mike Meesseman
Updated over 3 weeks ago

Automated Conflict Prevention is how Fulcrum attempts to merge two different versions of a record. If two users are editing the same record simultaneously, Fulcrum will try to merge the changes into a new version of the record.

Fulcrum identifies the fields that have been modified in each version and merges them into a single, updated record. For example, if one user fills out section A while another user fills out section B, the newest version of the record will include the data from both sections after syncing.

If both users enter data into the same field, the data from the user who syncs last will overwrite the other.



Example:

  • Imagine a maintenance team is inspecting a machine, and they use a single record in Fulcrum to capture their findings.

  • User 1 opens the record and fills out Section A (e.g., machine temperature readings).

  • User 2 opens the same record at the same time and fills out Section B (e.g., oil level and lubrication status).

When both users sync their changes:

  • Fulcrum merges the two versions into a new record version.

  • The new version now contains Section A data from User 1 and Section B data from User 2, so no information is lost.

Conflict scenario:

  • If both User 1 and User 2 update the same field, such as “machine status,” the data from the user who syncs last will overwrite the previous value.

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