It's essential to keep your Fulcrum mobile app updated to ensure you receive the latest enhancements and adhere to Fulcrum's mobile app support policy.
Automatic App Updates and Manual App Updates
The easiest way to keep your Fulcrum mobile app updated is to enable automatic app updates through your operating system (OS) settings.
Note: The details below may not be current or applicable for the version of the mobile operating system (Android/iOS) that you are running. To find alternative directions on enabling or disabling automatic app updates, please refer to the operating system's official help documentation (Android/iOS).
iOS
Enable or disable automatic app updates
Go to Settings > App Store.
Turn on or off 'App Updates'.
Manually update the Fulcrum iOS app
To manually update your Fulcrum mobile app to the latest version:
Go to the App Store app on your iPhone or iPad.
Tap your profile picture in the top right corner.
Under 'AVAILABLE UPDATES', find the Fulcrum field data collection app and tap 'Update' next to it.
Android
The settings for Google Play may differ across Android devices, so consult the official help documentation for your device.
Enable or disable automatic app updates
Open the Google Play Store.
Tap your profile picture in the top right corner.
Go to 'Settings' > 'Auto-update apps'.
Select or deselect the "Don't auto-update apps" option.
Manually update the Fulcrum Android app
To manually update your Fulcrum mobile app to the latest version:
Open the Google Play Store.
Tap your profile picture in the top right corner.
Select 'Manage apps & device'.
Find the Fulcrum field data collection app and tap 'Update' next to it.
Using an MDM to Manage App Updates
If you want administrative control over the deployment of Fulcrum apps to your teams' devices, consider implementing a Mobile Device Management (MDM) system. An MDM allows you to manage applications on mobile devices by centrally distributing, installing, updating, and removing apps across a fleet of devices.