Fulcrum retains deleted data for only 90 days. You must initiate the recovery process within this timeframe to avoid permanent data loss.
Parent-child relationships
Parent Record Deletion: If a parent record is deleted, all its associated child records are also deleted. Restoring the parent record from a later changeset will recover the latest saved version of the parent. However, child records that were removed before the parent was deleted will not reappear during this restoration.
Child Record Recovery: Child records cannot exist independently of their parent. If the parent record was not deleted, you can roll back the parent to a previous version to recover child records that existed at that time.
Methods for recovery
Self-Service Recovery
Users can restore deleted records manually by executing the following data workflow:
Export the app’s data with full record history, which includes deleted records.
Identify the deleted records within the exported dataset.
Re-import the identified records to restore them to your app.
Notes
To safeguard organization data, consider exporting full record history periodically to ensure a secure backup.
Always confirm your user permissions or contact an Account Owner if you lack access to full history exports.