While using Esri Maps on the mobile app, you can download sections of a basemap for offline use.
Steps to download a basemap for offline use
From the Map View on the mobile app, select the Basemaps & Layers icon.
Select 'Offline maps' and then ‘Download New’.
Move the map until the area within the rectangle matches the area you want to download for offline use.
Note: The initial downloadable view will be in the same location that you were previously viewing on the map. It will be zoomed in to a maximum downloadable area. If you see a dark blue/black screen, you may be viewing the middle of the ocean. In this case, it is best to cancel, go back to the map view, and zoom in near the area you want to download before restarting the download process.
The downloaded map will now appear in the Offline Maps list.
When you are offline and viewing the Satellite basemap in Fulcrum, you will be able to see the downloaded areas. If you have selected a different basemap type (Street, Hybrid, or Terrain), you will not see the downloaded Satellite basemap.
Rename an offline basemap
To rename an offline basemap so that you can better identify what area each download represents:
Go to your list of offline maps.
Go to the More menu and select the Rename option:
On iOS: Swipe to the left on the offline basemap you want to rename and select 'Rename'.
On Android: Select the 3 dot menu to the right of the downloaded basemap and then 'Rename'.
Enter the name you would like to give the basemap and save.
Delete an offline basemap
To delete an offline basemap and remove it from your device, go to your list of offline maps.
On iOS: Swipe to the left on the offline basemap you want to delete and select 'Delete'.
On Android: Select the 3 dot menu to the right of the downloaded basemap and then 'Delete'.
Cancel a basemap download
To cancel an active basemap download, use the delete option.
In order to maintain good performance and minimize issues during the download process, we support zoom levels 11-18 according to this scale on most devices. This means that the maximum area you can download at one time corresponds to a zoom level 11 (Metropolitan Area). As you zoom in, your downloaded map will support a zoom level to 18 (Buildings). On larger tablets, we support a 12-18 zoom level.