Welcome to the Fulcrum app! We're committed to providing you with a powerful and intuitive platform for your data collection and field operations needs. To ensure you have a smooth experience and can quickly find assistance when you need it, we offer a variety of support and learning resources. This guide will walk you through each of these, explaining what they offer and how to access them.

You're currently in the Fulcrum Help Center, your primary resource for comprehensive articles, guides, and answers to frequently asked questions! It covers a wide range of topics, from getting started with the basics to advanced features and troubleshooting. Don't forget you can use the search bar at the top of this page to quickly find information on specific topics. You can also browse through categorized collections of articles.

Link: Fulcrum Help Center (You are here!)

Fulcrum Academy is an online learning platform designed to help you master the Fulcrum app at your own pace. It offers a variety of video courses and tutorials for all skill levels, from beginners to advanced users. Learn about core concepts, best practices, and tips and tricks to optimize your use of Fulcrum. You can even earn certifications to showcase your expertise.

You'll need to create a new login for Fulcrum Academy- your Fulcrum credentials are separate and will not work here.

Link: Fulcrum Academy

For users looking to extend Fulcrum's capabilities, integrate with other systems, or build custom solutions, the Developer Documentation is the place to go. It provides detailed information on Fulcrum's APIs (REST API, Query API), webhooks, and other developer tools. You'll find guides, references, and examples to help you build powerful integrations.

Link: Fulcrum Developer Documentation

If you can't find the answer you're looking for in the Help Center or Academy, our support team is ready to assist. You can typically reach out for support in two main ways:

Email: support@fulcrumapp.com

The Fulcrum Status Page provides real-time information on the operational status of Fulcrum services. If you're experiencing any unexpected behavior, it's a good first place to check if there are any ongoing incidents or scheduled maintenance that might be affecting the platform.

Link: Fulcrum Status Page You may also find relevant information at the Fulcrum Trust Center.

The Changelog keeps you informed about all the latest updates, improvements, and new features added to the Fulcrum platform. It's a great way to stay up-to-date with how Fulcrum is evolving and to discover new functionalities that can benefit your workflows.

Link: Fulcrum Changelog

We value your input on how to make Fulcrum better! We use Canny as our product feedback platform where you can submit feature requests, vote on existing ideas, and see what our product team is considering or working on. This is your channel to help shape the future of Fulcrum.

Link: Fulcrum Product Feedback